HITA (Hotel Information Technology Association) Indonesia holds regular 2 (two) annual events that carry the theme “National Hotel Information Technology Conferences 2019”. The event, which was held on July 13, 2019 at Double Tree by HILTON, Cikini – Central Jakarta, aims to increase the knowledge and development of Information Technology (IT) that is increasingly important to the Indonesian hospitality industry in the Industrial Revolution 4.0 era. Business competition among hotels today is increasingly tight in Indonesia, not only in terms of price and customers / consumers but of course the technological facilities that are increasingly being demanded to support hotel operations, the ease of customers booking hotels online and the guarantee of safety and comfort in accessing WiFi while they are in the hotel.
ACS Group with Aruba HPE joined this event as the main sponsor as well as presenting “Mobile First for Hospitality, New Blueprint for Hotels”, Aruba technology that offers a variety of solutions, one of which is the “Smart Hotel” solution that allows hotel customers to check- in and went straight to the door of his room without having to queue at the hotel reception. And the guide feature or GPS in the room allows hotel customers to go to the spots that they want to go to in the hotel area because they are connected and know the location where they are, and also allows tenants to broadcast advertising features to provide attractive offers for guests hotels and all information about products in the store are always available 24 hours and details with easy access from smart mobile devices owned by hotel guests.