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ACSCare

ACS Group menyediakan opsi-opsi perjanjian support lokal untuk kebutuhan operasional hardware anda. Dengan pengalaman kami bertahun-tahun menangani berbagai periferal IT, kami yakin paket-paket Care ini akan sesuai untuk mendukung keberlangsungan business process anda.

Services Coverage for Printer
3-years ACSCare
Basic
Silver
Gold
Premium
8×5 ACS Hotline Support
Manufacturing Defect Electric & Mechanical Spare Part
Manufacturing defect Display
Pickup & Delivery
Max radius 40km from HQ/Branch; or one-way shipment
Max radius 40km from HQ/Branch; or one-way shipment
Max radius 40km from HQ/Branch; or one-way shipment
Max radius 40km from HQ/Branch; or one-way shipment
Printhead
Max 50% from Total Contract
Max 50% from Total Contract
Platen Roll
Max 1 Units / Year
Max 1 Units / Year
Backup Unit
1:10 with same function
Repair TAT
14 Business Days
Depo Time
10 Business Days
Depo Time
3 Business Days
Depo Time
3 Business Days
Depo Time

Cakupan Produk:

 

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