ACS Care Managed Service Mobile Computer Solutions

Company assets are an investment for that additional protection is needed for each device with ACS Care, in terms of operational and performance your device will be guaranteed to continue to run optimally with ACS Care. With this you can set operational costs and lock in maintenance costs from the first day of purchase. That way you can more easily estimate and plan your annual budget.

Operational processes and productivity will be maintained due to reduced device downtime. ACS Care also reduces unexpected costs due to repairing devices with specific problems. Devices served by ACS Care include Printers, Mobile Computers, Push-to-talk over Cellular, Access Points, MDM Services, Remote Support, Wireless LAN Site Survey Services, and Fortinet Cyber ​​Threat Assessment.

A mobile computer is a type of handheld computer designed for portable use that fits in the hand. This device can do the same thing as a desktop or laptop computer, making it suitable for a variety of industrial activities.

What are the details of our Managed Services for mobile computers?

  • Number of Valid Devices and Period

The ACS Care service applies to one device and in large quantities to protect all your devices. The ACS Care subscription period is valid for 3 (three) years once a subscription.

  • Types of Mobile Computer Devices Served by ACS Care

ACS Care serves various types of IT devices, one of which is the mobile computer Seuic and Point Mobile. Seuic provides a wide range of industry-grade robust IoT barcode identifiers for all complex operations of all industries. Then for Point Mobile it offers a complete range of mobile computers, rugged smartphones, LTE/Android integrated mobile payment devices and RFID readers The types of mobile computers we can serve are Seuic Autoid 9, Seuic Autoid Q9, Seuic Utouch, and Point Mobile PM75.

ACS Group is an official certified partner of Seuic and Point Mobile then we have certified technicians so that repairs will always be according to standards, buy official spare parts and comply with the SOP to repair your device.

ACS Care Service Coverage for Mobile Computers

Hotline Support

We are always ready to serve your needs and always ready to solve your problems. ACS Care offers support through a hotline which is always available during business hours (8×5).

Electrical & Mechanical Parts

If your device has an electrical or mechanical failure that occurs as a result of a manufacturing defect, we are happy to repair or replace your device. Your repair will be carried out by a certified technician with authorized spare parts.


In addition to electrical and mechanical damage, we also provide display damage due to production defects. Your device will be guaranteed to function as usual and will not hinder your business activities.

Pickup & Delivery

For your convenience, we provide device pickup and delivery services directly to your location. We are ready to reach your location as long as it is within a 40 km radius of our head office or branch office. However, if your location is outside that range, we offer a one-way delivery service. You can choose one of the services, pick up or drop off your device.

Screen Protector

The screen is the main means of providing information on mobile computers. Unforeseen business environment may result in screen damage which may interfere with device functionality. ACS Care provides a screen protector for your mobile computer to prevent scratches and other elements from damaging the device’s screen. You can use a mobile computer more calmly and freely with the protection of this screen protector.

Backup Units

Accidents can happen anywhere, even more so in an unpredictable and difficult business environment. If your device is damaged so that it cannot perform its functions properly, We provide ready-to-use backup devices for you that allow you to get a replacement unit without waiting for repair of the damaged device. You will get a backup unit that is available to replace the damaged device functions.

Repair Turnaround Time

Our technicians will finish repairing your device according to the agreed time. This timeliness will guarantee the certainty of your activities.

ACS Care Package

ACS Care provides service packages according to the services offered. The following types of packages can be selected to protect the device according to your needs.

  • Basic
  • Silver
  • Gold
  • Platinum

ACS Care protects and anticipates your mobile computer from unexpected events. We serve Seuic and Point Mobile mobile computers with Seuic Autoid 9, Seuic Autoid Q9, Seuic Autoid Q9, and Point Mobile PM75 types.

By subscribing to ACS Care, you get hotline support services, replacement of electronic, mechanical and display components due to production defects, pickup and delivery, screen protectors, backup units, and fast turnaround time repairs. There are several ACS care packages that you can choose according to your needs. Interested in ACS Care for your mobile computer? Call us for more information at +62 811 1944 534.

MC2200/MC2700 is Perfect for Your Small to Medium Sized Business

The MC2200/MC2700 is perfect for your small to medium-sized business, your workers need to work smarter — not harder. Whether your workers are on the warehouse, factory or retail store floor, outside at the port or yard, shipping goods or repairing equipment, mobile computers will take productivity and task accuracy to a new level.

The integrated touch screen and keypad support today’s ‘green screen’ applications, and touch screen applications of tomorrow. MC2200/MC2700 — affordable ‘no-compromise’ mobility for your small to medium-sized business.

  • Designed for unmatched comfort, ease of use and productivity

The MC2200/MC2700 devices are loaded with design differences that bring big benefits to your user. Zebra’s award-winning Industrial Design team designed the size, shape and location of keys to enable workers to easily find the right keys by feel, even with gloves — and high contrasting colors make keys easy to see in any lighting, day or night.

The slender tapered design eliminates pressure points and fits virtually any size hand. Two perfectly placed and designed finger perches provide easy one-handed operation for keypad and touchscreen. And much more.

  • Two devices in one — brick and gun

Transform your MC2200 or MC2700 into gun-style devices — without compromising ergonomics or scanning performance. Just snap on the trigger handle accessory — no tools required. Since the electronics are in the trigger handle, scanning speed isn’t impacted — unlike many other trigger handles. Many hours of intensive human factor studies of hand positions and movements led to advanced ergonomics that deliver the same level of comfort that Zebra’s gun-style devices bring to the most scan intensive tasks. All features are available when the handle is installed, including the speaker and optional camera. And the trigger is rated for three million presses, providing years of use.

  • WiFi and cellular to connect any worker, anywhere

MC2200 WiFi only models give workers inside your facility the industry’s fastest and most dependable WiFi connections.1 Use the MC2700 WiFi/cellular models in large outdoor spaces where there is poor coverage or a WiFi network is too expensive to deploy and maintain, such as yards and ports — or in the field to keep drivers and technicians connected. And with Bluetooth 5.0 and optional NFC, you get comprehensive wireless capabilities, providing a fast and easy connection to headsets, printers and more.