ACS Group was able to meet HPM’s needs in implementing a Visitor Management System that is integrated with safety equipment in our building. The products offered, such as Turnstile Gate, Access Control integrated with fingerprint technology, controller unit, and controller PC, enable us to control building access in 1 room from both external and internal sides. ACS Group also provides a competent, responsive, and highly responsible team support in assisting and answering all our needs. We are very satisfied with the service provided by ACS Group in the Visitor Management System project. The needs of our project were met and exceed expectations. (Jakarta, 2024)
Renaissance Nusa Dua Resort
“We want to express our utmost satisfaction and appreciation for ACS Group remarkable services. The Switch, Access Point, and Firewall installation went very well and was completed on schedule. After the installation finished, we continued with the GPNS certification process. One of the most impressive aspects of ACS Group is that they can provide excellent technical support, the installation up to the certification process were handled very well. Our property acquired a GPNS certificate as part of the brand standard. Without a doubt, ACS Group has proven themselves to give an exceptional service to us.” (Nusa Dua, 2023)
Holiday Inn Pasteur Bandung
“We were impressed by ACS Group ability in finding the perfect Radio PoC for our needs. Not only did it help us coordinate plans but also enhanced our efficiency, providing a wide range of reliable communication channels in case of emergencies. What truly stood out was the Radio PoC’s exceptional audio clarity and subtlety, so it doesn’t disturb our visitors. ACS Group’s customer service was exceptional. They were attentive, knowledgeable, and genuinely invested in ensuring that we had the best experience and products. Any questions or concerns we had were promptly addressed, making us feel valued as customers.” (Bandung, 2023)
PT Inti Cakrawala Citra (Indogrosir)
“ACS Group consistently adapt to our expectations. They went above and beyond to understand our needs and offer the best products accordingly. Our retail business processes are more efficient and organized with the help of mobile computing, printers and barcode scanners offered by the ACS Group. Errors can be minimized, and data logging is more accurate. Their attention to detail, promptness in addressing any concerns, and willingness to go the extra mile truly set them apart. We genuinely appreciate ACS Group dedication in providing top-notch services and their unwavering commitment to customer satisfaction.” (Jakarta, 2023)
PT Mayora Indah Tbk
“For more than 10 years (and counting) PT Mayora Indah Tbk has been working with ACS Group and it honestly has been wonderful on how as the best solution provider, ACS Group solved our problem by having a wireless infrastructure project with us. We had a problem with our wireless network, the connection was unstable and the product we used couldn’t deliver much. ACS Group simply replaced that with their network devices, stabilized our network connection, without any complaint afterwards. ACS Group is super simple yet professional, it did not take long for them to figure things out, and we couldn’t find any better technology solution provider in the country. We, PT Mayora Indah Tbk, always wish the best for ACS Group.” (Jakarta, 2023)
Friska Ong
IT Technical and Development Head
PT Mayora Indah Tbk
PT Lion Super Indo
“We have been having a great partnership with ACS Group since 1999. For more than 20 years we have spent together we accomplished a lot of projects such as store and warehouse wireless project, store and warehouse AIDC project, wireless office project, and E-commerce warehouse project. ACS Group successfully made our business process way easier and smoother than before, our stores opening, and go-live warehouse nearly hit the target, along with best technical support. The best part is that our company could completely trust their team with their effectiveness, skilled communicator, extraordinary initiative, and approach. Salute to ACS Group!”
Antonius Pratama
Head of IT Operation Services
PT Lion Super Indo
Siloam International Hospitals
“It is amazing how ACS Group could make our business progress easier without changing our habit and culture. There’s no way we could manage our smartphone devices for our nurses and doctors in the hospitals without them showing and suggesting us to use the device and knox they offered. The smartphone device made our business process more secure and controllable. We applied this progress to all the Siloam Hospitals in the country. What a great partnership we had with the friendly, the approachable, and the knowledgeable ACS Group.” (Jakarta, 2022)
Jajar Gantara
IT Strategic Department Head
Siloam International Hospitals
PT. Ceva Logistik Indonesia
“ACS Group is a great company that strives hard to maintain high standards of quality, performance, product knowledge and communication. It was not easy to find a vendor that is able to do the exploration and support towards hardware (RF), regarding compatibility with the system and application that has been used in the warehouse operation system. ACS Group offered their windows and android devices, which were suitable for our needs, in-order to go along with our existing application in term of warehouse management system. By having said that, it made us work faster, easier to get the accurate result. We love how knowledge-able, helpful, and friendly the team is.” (Jakarta, 2022)
Aditia Prayudhi
Procurement Supervisor
Ceva Logistik Indonesia
PT Toyota Motor Manufacturing Indonesia
“ACS Group is a great company that strives hard to maintain high standards of quality, performance, product knowledge, and communication. We had plan to replaced our spare parts from the previous brand, and ACS Group suggested and advised to use their products, which are barcode scanners, mobile computing, printer barcode, and RFID. And by having said that, it made us work faster and getting the accurate result. We love how knowledge-able, helpful, and friendly the team is.” (Jakarta, 2022)
Sigit Febryanto
SH General Procurement Department
PT Dua Putra Perkasa
“We just wanted to share a quick note and let people know that ACS Group definitely did a really great job. We’re glad we decided to work with you and to be your loyal customer. Our warehouse management system was done manually before, the transaction took longer, and it was such a hassle, but ACS Group helped us to solve it, providing us an automation with barcode system, mobile terminal, and wireless LAN access points. It really has been saving us so much time and a lot of improvement in our warehouse operation regards the effectiveness and efficiency. ACS Group is really a top-notch IT Company in the country!” (Bekasi, 2022)
Edi Kartawijaya
IT Manager